Help Center

How Can We Help You?

Find answers to common questions or reach out to our support team.

Frequently Asked Questions

Everything you need to know about using Doito.

What is Doito?

Doito is a home services platform that connects customers with verified local professionals for services like plumbing, electrical, cleaning, painting, AC repair, and more. We make it easy to book, track, and pay for services — all in one place.

How do I book a service?

Simply browse our service categories, select the service you need, choose a date and time, and confirm your booking. You'll get a confirmation instantly and a professional will be assigned to your request.

How are service providers verified?

All service providers on Doito undergo a thorough background check, identity verification, and skill assessment. We also review customer feedback to ensure quality service delivery.

What happens if I need to cancel?

You can cancel your booking up to 24 hours before the scheduled time with no penalty. For cancellations within 24 hours, a small cancellation fee may apply. Visit your booking page to cancel.

Is my payment information secure?

Yes! We use industry-standard encryption and secure payment gateways. Your payment details are never stored on our servers.

How do I contact support?

You can reach us through the Contact Support section below, or email us at support@doito.in. Our team typically responds within 24 hours.

Still Need Help?

Our support team is here to help you with any questions or issues.

Email Us

support@doito.in

WhatsApp

+91 98765 43210

Response Time

Within 24 hours