Your Privacy Matters

Introduction

At Doito ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our mobile application, or interact with our services.

Please read this Privacy Policy carefully. By using our services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

We collect different types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, home address, and date of birth.
• Service Information: Service preferences, booking history, and service provider interactions.
• Payment Information: Transaction details, billing address, and payment history.
• Technical Information: IP address, device type, browser information, and usage data.
• Location Information: Your approximate location for service matching purposes.

How We Use Your Information

We use your information to:

• Connect you with verified service providers
• Process and manage your bookings
• Send booking confirmations and updates
• Improve our services and user experience
• Provide customer support
• Send promotional offers (with your consent)
• Detect and prevent fraud
• Comply with legal obligations

Sharing Your Information

We share your information only in the following circumstances:

• With Service Providers: We share your contact and service details with professionals to fulfill your booking.
• With Payment Processors: We share information with secure payment gateways to process transactions.
• With Your Consent: We may share information when you explicitly authorize us.
• Legal Requirements: We may disclose information to comply with legal obligations or protect rights.

We never sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted during transmission using SSL/TLS.
• Access Control: Only authorized personnel have access to your data.
• Regular Audits: We regularly review our security practices.
• Data Minimization: We collect only the information we need.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data.
• Correction: Update or correct your information.
• Deletion: Request deletion of your data (subject to legal obligations).
• Withdraw Consent: Opt-out of marketing communications at any time.
• Data Portability: Request your data in a portable format.

To exercise any of these rights, contact us at privacy@doito.in.

Cookies

We use cookies and similar tracking technologies to enhance your experience. Cookies help us:

• Remember your preferences and login status
• Analyze how you use our platform
• Personalize content and recommendations

You can control cookie preferences in your browser settings. However, disabling cookies may limit some features of our platform.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this policy periodically for any changes. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.